From Larry to You

Larry O'Toole is Founder and CEO of the 30 Year Old Gentle Giant Moving Company, which is based in Massachusetts, has 17 branches in 8 states, and has won dozens of awards for the quality of its service, employees, and workplace practices.



Thursday, July 8, 2010

Good Press about Good Company Culture

Check out this great article on Portfolio.com that features Gentle Giant Moving Company as an example of a business with a company culture that really benefits the organization!

Apparently author Jon Katzenback was in the middle of writing a book about business leadership when he underwent a move. It just so happens he hired Gentle Giant. Fortunately, he was so pleased with the work of our outstanding employees, he decided to include Gentle Giant in his book called Leading Outside the Lines.

In the Portfolio.com article, I love the account of the move in which the movers from Gentle Giant do all of the things that we actually say that they do when they're serving customers. Unbelievable as it may seem, it's all true. They are fun, friendly, educated, hardworking people. They literally run when it is safe to do so while on the job, so as not to waste customer's money on inefficiencies. They are honest and service oriented.

Thank you, Mr. Katzenback, for sharing a piece of our story with your readers!

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