From Larry to You

Larry O'Toole is Founder and CEO of the 30 Year Old Gentle Giant Moving Company, which is based in Massachusetts, has 17 branches in 8 states, and has won dozens of awards for the quality of its service, employees, and workplace practices.



Wednesday, August 18, 2010

GG's Annual Summer Party Fun


Check out these great photos from our annual Summer Party! A

few weeks ago, the whole company was invited to partake in this important, and very fun, annual event. Each year, we take time out to spend a day together to have fun, relax, get to know each other better, and compete in lighthearted games. This year is extra special because Gentle Giant is also celebrating it's 30th anniversary (hence all the cupcakes). In the other photos,

there's evidence of how mighty even the smallest Giants are (beating me and some of our crew members at tug of war), and finally, a bunch of guys enjoying the water slide!





Tuesday, August 3, 2010

Inc.com Interview about Feedback


Today on Inc.com there was a Q&A published in which I discussed the critically important art of giving and receiving feedback with editor Leigh Buchanan. Check out the article here!


At Gentle Giant Moving Company, our success and often our very survival relies on people's ability to give and receive feedback. It is a skill that we invest a considerable amount of time and money to develop within our workforce. Without this skill, we would not be able to understand what our customers need and want from us or be able to communicate with one another about how to do a better job.

As giving and receiving feedback is a skill, one can never been perfect at it, so feel free to let me know if you have any feedback on how I did with this interview!